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Technical Product Specialist

1 month ago

Altrincham, Trafford, United Kingdom Aldermore Bank PLC Full time
About the Role

We are seeking a highly skilled Technical Product Specialist to join our Workplace Services team within our Technology function. As a key member of our team, you will play a critical role in building on-site collaboration workspaces and a modern learning environment within each of our office locations, improving the digital literacy of our colleagues across the Group.

Key Responsibilities
  • Provide on-site coverage for the Colleague Experience Tech-Bar, introducing a walk-up service and liaising directly with colleagues to provide help and support.
  • Develop and deliver training through 1:1's, lunch and learn, and planned training sessions.
  • Act as a product evangelist for the Microsoft 365 product suite, possessing a broad understanding of the entire suite and identifying opportunities for innovation within the workplace.
  • Drive a measured adoption of M365 across the group, collaborating with the Product Head and Business Change Specialist on constructing a roadmap of learning events for our colleagues.
  • Deliver various learning strategies to our colleagues via various means, including 1-2-1, group lunch and learns, and potential hackathons to solve business challenges.
  • Collaborate with the Product Head on the M365 roadmap, understanding upcoming developments and ensuring alignment with Business Change Specialist on communications and readiness to support any queries.
  • Understand and drive adoption of all of Microsoft accessibility features, reducing risk across the platform by providing a place for users to interact with and training material to learn best practice ways of working.
What We Offer
  • A friendly and flexible culture, the same as how we work with our customers.
  • A growing organisation that means there's lots of opportunities to progress.
  • A drive for continuous improvement, which you will be empowered to get behind from day one.
  • And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.
About Us

We're Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts, and business finance solutions, we're backing more people to go for it.

We thrive by saying 'yes' to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers choose Motonovo Finance every week to buy their next car, van, or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.