Barista Maestro Lead
2 weeks ago
Unlock Your Leadership Potential
At Costa Coffee, we're passionate about inspiring our customers to love great coffee. As a Barista Maestro, you'll be part of a dynamic team that shares a love for coffee and a desire to deliver exceptional experiences.
About the Role
As a Barista Maestro, you'll take on leadership responsibilities, accountability, and autonomy. You'll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other exciting activities. Your focus will be on creating uplifting experiences for our customers and inspiring your team to deliver exceptional customer service.
Key Responsibilities
- Lead shifts to support colleagues in delivering exceptional experiences
- Maximize sales by utilizing team members' talents
- Train and accredit new Baristas
- Stay up-to-date with new recipes and ranges, and share knowledge with the team
- Drive high standards in quality and customer satisfaction
About You
We're looking for someone with a passion for coffee and people. What else makes a great Barista Maestro?
- Reliability to open and close the store safely and on time
- Team leadership experience in a fast-paced environment
- Desire to take on shared responsibility
- Love of turning knowledge into action to help the store succeed
- Willingness to learn and be bold, brave, and action-oriented
- Flexible approach and can-do attitude
What We Offer
We're proud of our team members' achievements, and we want you to feel valued and rewarded with great perks and benefits:
- Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
- Costa Coffee Retirement Plan with matching contributions
- Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
- Costa Discount App – 50% off food & drinks in Costa-owned stores when you're not working
- Cycle to Work Scheme for huge savings on bikes and accessories
- Share Incentive Plan – become a shareholder in Coca-Cola
- Salary Sacrifice Pension Scheme with up to 10% matched contributions
- Shoes for Crews – Costa's discounted shoe purchase scheme
- Huge savings on gym memberships & fitness accessories
- Dedicated Feel Good discounts platform and app for instant cashback and savings
About Us
At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences.
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