Customer Service Representative
1 week ago
About the Role
We are seeking a skilled and enthusiastic Retail Advisor to join our team at EE. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.
Key Responsibilities
- Provide outstanding customer service, answering questions and resolving issues in a professional and courteous manner.
- Build relationships with customers, understanding their needs and preferences to provide personalized recommendations.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Stay up-to-date with product knowledge and promotions to provide accurate information to customers.
What We Offer
- A competitive hourly rate of £12.34 plus 20% on target commission.
- Online GP, providing access to a GP 24/7 for you and your immediate family.
- Market-leading paid carer's leave and family leave policies.
- Huge discounts on EE and BT products, including mobile and broadband.
- Support in carving your own career path, with opportunities for development and growth.
- Season Ticket Travel Loan and volunteering days.
- Optional private healthcare and dental.
Our Culture
We pride ourselves on our inclusive and supportive team culture, where everyone is valued and empowered to succeed. If you're a curious and resilient individual who enjoys building relationships and providing exceptional customer service, we'd love to hear from you.
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