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Network Infrastructure Specialist

1 month ago

Bury, Borough of Bury, United Kingdom JD Sports Full time

As a Network Engineer at JD Sports, you will be responsible for ensuring the network services are operational and that all incidents relating to these services are responded to and resolved in a timely manner.

You will be working closely with the business users and Group IT teams to establish and maintain effective relationships, facilitating communication and education between the two disciplines.

Key responsibilities include:

  • Monitoring incidents escalated by the IT Service Desk and ensuring they are resolved in accordance with their priority and applicable SLA's
  • Liaising with 3rd Party Suppliers and reporting on their performance to feed into regular service reviews
  • Attending weekly team meetings and 'project progress' meetings as required
  • Prioritising the day to day tasks that need to be undertaken by the IT Network Team, assigning them as required to other team members

Requirements include:

  • A good knowledge of Cisco routing switching and Firewalling (ASA), ZBF, VPN and IPS technologies
  • Experience of supporting small to medium WAN's including those which use RIPv2, OSPF, EIGRP and BGP
  • Experience of supporting small to medium LAN environments (LACP, MSTP, VRRP / HSRP)
  • Experience of configuring and supporting VPN networks (RA VPN, L2L, DMVPN, eZVPN)
  • Ability to relate business requirements to technical solutions
  • Strong analytical skills to quickly and accurately respond to re-active problems ensuring that the most appropriate course of action is taken

JD Sports is an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

We offer a range of benefits including incremental holiday allowance, staff discount on qualifying purchases, and access to apprenticeships and accredited qualifications.