Network Infrastructure Specialist
2 weeks ago
The Network Manager will be responsible for overseeing the day-to-day administration of the LAN, WAN, and Internet platforms. To be successful, the Network Manager must be a self-motivated individual with a good understanding of complex technical environments and strong interpersonal skills.
Key Responsibilities:
- Establish and maintain effective relationships with business users and Group IT teams, facilitating communication and education between the two disciplines.
- Run the weekly Network Team meetings and attend project progress meetings as required.
- Liaise with 3rd party suppliers and report on their performance to feed into regular service reviews.
- Manage and maintain the network with direct reports to provide maximum uptime for all critical services.
- Monitor incidents escalated by the IT Service Desk and ensure they are resolved in accordance with their priority and applicable SLAs, assigning ownership to other team members as required.
- Prioritize day-to-day tasks that need to be undertaken by the IT Network Team, assigning them to the most appropriate team members as required.
Requirements:
- Excellent understanding of network platforms, including Cisco Nexus 9K, Catalyst 9K, Cisco 2960/3850, and HP Procurve series switches (2610, 1620, 2920, and 5400).
- Excellent understanding of firewall platforms – Cisco ASA and Fortinet.
- Strong experience of wireless technologies – Aruba.
- Strong written and oral communication skills and excellent interpersonal skills with experience in presenting.
- Problem-solving and project management experience, as well as the ability to lead and motivate a small team.
About JD Sports:
As a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms, JD Sports has over 60,000 colleagues across 3,400 stores in over 30 markets worldwide. We are an equal opportunities employer who values diversity and inclusion, recognizing the importance of a workplace culture where everyone can thrive.
We are committed to being a people-first, digital leader, and customer-focused organization, striving for operational excellence and continuous growth. Our employees work tirelessly to make JD Sports the success it is today, and in turn, we offer them a range of benefits, including incremental holiday allowance, staff discounts, and personal development opportunities.
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