Quality Assurance Specialist

7 days ago


Bracknell, Bracknell Forest, United Kingdom DRH Support Services Full time
Quality Auditor Role

DRH Support Services is seeking a Quality Auditor to join their team. The ideal candidate will have experience working in a DCA, either in the field or in an office-based role, and be looking to transition to a hybrid office-based and remote work environment.

Key Responsibilities:

  • Monitor and audit field agents to ensure compliance with quality standards.
  • Collaborate with the Managing Director Field and Collections to implement quality assurance processes.
  • Develop and maintain quality control procedures to ensure consistency and excellence in field operations.

Requirements:

  • Proven experience in a quality assurance or auditing role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].



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