Quality Assurance Specialist
7 days ago
DRH Support Services is seeking a Quality Auditor to join their team. The ideal candidate will have experience working in a DCA, either in the field or in an office-based role, and be looking to transition to a hybrid office-based and remote work environment.
Key Responsibilities:
- Monitor and audit field agents to ensure compliance with quality standards.
- Collaborate with the Managing Director Field and Collections to implement quality assurance processes.
- Develop and maintain quality control procedures to ensure consistency and excellence in field operations.
Requirements:
- Proven experience in a quality assurance or auditing role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
Please submit your application, including your resume and a cover letter, to [insert contact information].
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