Sales and Revenue Manager

5 days ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time

Job Summary

We are seeking a highly skilled and experienced Events Executive to join our Sales and Revenue team at the Celtic Manor Resort. As a key member of our team, you will be responsible for promoting and selling our facilities, specializing in golf, to achieve the Resort's financial goals.

Key Responsibilities

  • Provide an efficient and professional service to all customers, ensuring that information is clearly administered and communicated to all parties.
  • Deal with Tour Operators in a professional manner, ensuring that the correct allocations of rooms/courses are maintained at all times to achieve customer satisfaction.
  • Implement and follow a sales strategy, using the systems and information available to achieve maximum rate and occupancy.
  • Utilize exemplary sales techniques and guest service skills to deliver exceptional results.

Requirements

  • Previous experience in a similar role is essential.
  • Outstanding interpersonal skills and a passion for delivering exceptional guest service.
  • A natural ability to build rapport and an excellent telephone manner.
  • Positive outlook, good eye for detail, and being IT literate (Opera) is a must for this role.
  • Ability to multitask and work in a fast-paced and dynamic environment.

What We Offer

  • A range of incredible perks, including free parking, lifestyle and retail discounts, health and wellbeing support, and career development opportunities.
  • The opportunity to enroll onto a Celtic Pathways qualification as part of your Learning Journey.

About Us

The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. Our reputation is built on exceptional service, outstanding hospitality, and exceeding expectations. We are committed to delivering exceptional results and providing an outstanding experience for our guests.



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