Sales Advisor and Store Support Lead
4 days ago
We're focused on developing our employees to reach their full potential.
Many of our store managers started out as sales advisors and have since progressed to running their own stores or overseeing operations.
In this role, you'll be responsible for delivering exceptional customer service, handling deliveries and warehouse tasks, and maintaining the overall appearance of the store.
This position requires you to supervise colleagues to ensure they meet high standards of customer satisfaction. Having some experience as a key holder or supervisor would be beneficial, although prior retail experience isn't strictly necessary.
Key Responsibilities:
- Receive and manage deliveries, unload stock, maintain the store's appearance, and prepare orders for dispatch.
- Engage with customers, handle their queries, and provide assistance in a timely and courteous manner.
- Show genuine interest in customers' projects to assist them in finding the products they need.
Leadership Opportunities:
- Sell the benefits of our loyalty program and trade accounts to customers, helping them save money and enjoy exclusive offers.
- Be involved in the day-to-day management of the store, including opening and closing procedures, delegating tasks to the team, and providing support when needed.
To be successful in this role, you should have:
- Some experience working in sales environments, possibly with a background as a key holder or supervisor.
- The ability to work effectively as a team player and independently.
- Strong communication and interpersonal skills to build rapport with customers and colleagues alike.
Toolstation prioritizes employee growth and development, offering a supportive and inclusive work environment where you can learn new skills and progress in your career.
Estimated Salary: £25,000 - £35,000 per annum.
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