Customer Service Representative with Store Management Opportunities

4 days ago


Rayleigh, Essex, United Kingdom Toolstation Full time
Unlock Your Potential at Toolstation in Rayleigh

We're not just looking for individuals who can perform today, but those who want to grow with us tomorrow.

Our store managers often begin their careers on the shop floor and now run their own stores or oversee operations.

You'll play a vital role in delivering excellent customer service, handling deliveries, warehouse tasks, and maintaining store appearance.

This position requires accountability for supporting colleagues to achieve exceptional customer experiences. Although retail experience isn't mandatory, having experience as a key holder or supervisor is beneficial.

Key Responsibilities:

  • Manage deliveries, stock unloading, store maintenance, and order preparation.
  • Ensure seamless customer interactions during busy periods while providing an exceptional customer experience.
  • Demonstrate genuine interest in customers' projects to assist them in finding what they need.

Leadership Opportunities:

  • Promote the benefits of our loyalty program and trade accounts to customers, ensuring they enjoy great deals and competitive pricing.
  • Take charge of opening and closing the store, delegate daily tasks to the team, and provide temporary supervisory support when required.
Requirements and Expectations

To excel in this role, you should possess:

  • Previous experience in sales environments, preferably with key holder or supervisory roles.
  • The capacity to work both independently and collaboratively within a team.
  • Exceptional communication and interpersonal skills.
About Us

At Toolstation, we prioritize your professional growth and offer a supportive work environment that fosters skill development and career advancement.

Estimated Salary: £25,000 - £35,000 per annum.



  • Rayleigh, Essex, United Kingdom Toolstation Full time

    At Toolstation, we offer a competitive salary of £25,000 per annum for this exciting role.We're not just looking for what you can bring to us today - we're focused on helping you grow with us. Many of our managers started out on the shop floor and now run their own stores or oversee operations.This is more than just a store job. As a customer-focused sales...


  • Rayleigh, Essex, United Kingdom Steven Eagell Limited Full time

    Are you looking for a challenging role that allows you to deliver exceptional customer service and support? We are seeking a skilled Customer Service Representative for Automotive to join our team at Steven Eagell Limited in Rayleigh.Job Description:The successful candidate will provide high-level customer support and ensure their after-sales experience is...


  • Rayleigh, Essex, United Kingdom Toolstation Full time

    Job TitleWe are seeking an experienced All Store Manager to lead our store team at Toolstation.About the RoleThis is a fantastic opportunity to develop your leadership skills and take your career to the next level. You will be responsible for ensuring your team provides a great customer experience, delivering sales through service.Key ResponsibilitiesHelping...


  • Rayleigh, Essex, United Kingdom Toolstation Full time

    Your Future at ToolstationWe are proud to offer a range of opportunities for career advancement and professional development. As a Sales Floor Assistant, you will have the chance to develop your skills and knowledge, and take on new challenges as you progress in your career.Why Join Us?A competitive salary of £25,000 - £35,000 per annum.A comprehensive...


  • Rayleigh, Essex, United Kingdom First Home Improvement Full time

    Job Title: Field RepresentativeWe are seeking a full-time Field Representative to join our team at First Home Improvement. As a Field Representative, you will be responsible for providing quotations to customers interested in our services and products.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work...


  • Rayleigh, Essex, United Kingdom Toolstation Full time

    Career Advancement Opportunities at Toolstation in RayleighWe're focused on developing our employees to reach their full potential.Many of our store managers started out as sales advisors and have since progressed to running their own stores or overseeing operations.In this role, you'll be responsible for delivering exceptional customer service, handling...


  • Rayleigh, Essex, United Kingdom Hydra EVC LTD Full time

    We are currently seeking a highly motivated Customer Service Expert to join our team at Hydra EVC LTD. As a valued member of our Installation and Customer Support Department, you will play a crucial role in ensuring exceptional customer satisfaction and experience.The ideal candidate will possess excellent communication skills, empathy, and a...


  • Rayleigh, Essex, United Kingdom C2 Recruitment Ltd Full time

    C2 Recruitment Ltd is hiring a Warehouse to Store Stock Handler! As a key member of our retail support team, you will be responsible for ensuring that stores have the necessary inventory to meet customer demand.About the Role:You will work closely with warehouse staff and store personnel to coordinate stock movementsYou will receive and store merchandise in...


  • Rayleigh, Essex, United Kingdom C2 Recruitment Ltd Full time

    We are seeking a skilled Inventory Restocker to join our retail support team. In this role, you will be responsible for ensuring that stores have the necessary inventory to meet customer demand.About the Role:You will work closely with warehouse staff and store personnel to coordinate stock movementsYou will receive and store merchandise in a timely and...


  • Rayleigh, Essex, United Kingdom First Home Improvement Full time

    Job Opportunity: Customer Service Driver Needed at First Home ImprovementWe're a growing national company with a rapidly expanding order book. We are currently seeking a full-time Customer Service Driver to provide quotations to customers interested in our services and products.The successful candidate will have a valid driver's license, a clean driving...


  • Rayleigh, Essex, United Kingdom Lounges Full time

    Job Title:Customer Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Lounges. As a Front of House Team Member, you will be responsible for delivering great shifts and ensuring customers leave happy.Your key responsibilities will include reading customer needs and adapting your...


  • Rayleigh, Essex, United Kingdom Adore Recruitment Full time

    Job Summary:We are looking for a Professional Sales Representative to join our team at Adore Recruitment. As a Sales Executive, you will be responsible for driving sales growth and building strong relationships with customers. The ideal candidate will have a proven track record of success in telephone sales, with a minimum of 2 years' experience, and will be...


  • Rayleigh, Essex, United Kingdom China-Britain Business Council Full time

    About UsHolland & Barrett, the largest UK Health and Wellness Retailer, is seeking a highly skilled Sales and Operations Manager to join their team.Job SummaryWe are looking for an exceptional leader who can run the day-to-day management of the store and become a brand ambassador for our company. As a Sales and Operations Manager, you will be responsible for...


  • Rayleigh, Essex, United Kingdom Sanctuary Group Full time

    Sanctuary Group is a leading social landlord, providing around 70,000 homes across England.We are looking for an experienced Scheme Manager to join our Housing Operations team in Rayleigh.This role involves providing a high-quality housing management service, ensuring premises are safe, secure, and well-maintained.The successful candidate will promote...


  • Rayleigh, Essex, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    Role OverviewWe are seeking a highly motivated individual to join our team as a Customer Service Ambassador. This role is based in the picturesque location of Rayleigh Weir - Harvester.

  • Part-Time Sales

    3 weeks ago


    Rayleigh, Essex, United Kingdom AkzoNobel Full time

    About UsAkzoNobel is a leading global paints and coatings company. Our world-class portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. We operate in over countries and strive to sustain and enhance the fabric of everyday life.Job RoleWe are seeking a highly skilled Sales Assistant/Driver to join our...

  • Team Leadership Expert

    21 hours ago


    Rayleigh, Essex, United Kingdom Toolstation Full time

    Job OverviewToolstation is seeking an exceptional All Store Manager to join our team and lead our store operations.About the OpportunityThis is an exciting chance to join a successful business and take on a challenging role that will push you to develop your skills and expertise. As a Store Manager, you will be responsible for leading a high-performing team,...


  • Rayleigh, Essex, United Kingdom AkzoNobel Full time

    About UsAkzoNobel is a pioneering paints and coatings company dedicated to providing sustainable solutions. Our world-class portfolio of brands is trusted by customers worldwide. We operate in over countries and strive to sustain and enhance the fabric of everyday life.Job DescriptionWe are seeking a highly skilled Sales Assistant/Driver to join our team....


  • Rayleigh, Essex, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    The Perfect CandidateAre you a friendly and enthusiastic individual who loves people? Do you thrive in a dynamic environment where no two days are ever the same? We're looking for someone who shares our passion for delivering exceptional service and creating memorable experiences for our customers.If you're a quick learner, a team player, and always up for a...


  • Rayleigh, Essex, United Kingdom Toolstation Full time

    New Opportunities at Toolstation in RayleighWe're dedicated to helping you grow professionally. Our store managers often start on the shop floor and now run their own stores or oversee operations.This is more than just a retail job, it's an opportunity for professional growth.You'll be the friendly face of Toolstation, assisting customers in finding what...