Sales Account Manager
3 weeks ago
At Henkel, we're committed to helping you build a strong legacy and leading positions in both industrial and consumer businesses. If you're passionate about challenging the status quo, join our community of innovators and thought leaders.
Transform Industries and Drive Customer SuccessAs a Field Sales Account Manager, you'll play a critical role in transforming entire industries and providing our customers with a competitive advantage through adhesives, sealants, and functional coatings. With our trusted brands, cutting-edge technologies, and disruptive solutions, you'll have countless opportunities to explore new paths and develop your skills.
Key Responsibilities:- Lead efforts to meet volume, sales growth, and customer profit contribution goals while building lasting partnerships.
- Develop and implement thoughtful, customer-centric account plans to ensure business retention and growth, with a focus on technical support and product innovations.
- Collaborate with cross-functional teams to manage customer's costs and deliver tailored account strategies that provide superior service and technical solutions.
- Build strong, trust-based relationships with customers while negotiating favourable pricing and contract terms.
- Implement strategies that secure long-term business partnerships.
- Be part of an international team and coordinate all internal functions with customer teams potentially involving training in Germany at Henkel HQ.
- Maintain accurate and up-to-date CRM (ACE-SAP) documentation to ensure seamless communication and understanding of customer needs.
- Offer practical technical knowledge for all markets in the territory, helping customers understand the full potential of our products.
- Design and manage account plans that align with broader market strategies and objectives.
- Be the go-to person for customer needs, using relationship management tools to anticipate trends and build detailed customer profiles.
- Take responsibility for the T&E (Travel & Entertainment) budget, ensuring efficient use of resources.
- Plan customer visits and travel to maximize time spent with clients and improve productivity.
We're looking for a sales professional with experience in sales, account management, or business development, ideally within the furniture and building industry. You should have a passion for building strong customer relationships, familiarity with CRM systems (ACE-SAP preferred), and a commitment to accuracy and efficiency. A willingness to travel throughout the UK and an interest in how things are manufactured and supporting customers with on-site advice are also essential.
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