Membership Services Manager
4 weeks ago
About the Role:
The Security Institute is seeking a highly skilled Membership Services Manager to join our team. As a key member of our membership services team, you will play a vital role in shaping our membership services and offerings, driving growth and increasing income for the organization.
Key Responsibilities:
- Develop and deliver high-quality membership services that meet the needs of our members
- Analyse membership data and trends to inform the development of new services and products
- Project manage and coordinate the delivery of membership engagement activities
- Oversee the effective running of special interest groups and ensure they add value to our membership proposition
- Provide content to the Marketing & Comms team to keep our internal and external communications up to date
- Support line reports and colleagues as required to ensure we work as a collective team to achieve our mission and create a positive work culture
Requirements:
- Experience of analysing data, interpreting results and presenting evidence-based decision making
- Strong relationship-building and networking skills, able to represent The Institute in a positive and professional way
- Excellent project and time management skills and able to manage multiple projects
- Ability to work positively in a high-performing team with a commitment to creating a positive work culture
- Highly competent in using the Microsoft Office 365 suite and a CRM
- Capacity and willingness to travel on occasion throughout the UK, including overnight stays
About The Security Institute:
The Security Institute's vision is to be recognised as the leading professional body for security, with a mission to inspire, inform and influence professional excellence for the benefit of our members, the security community and wider society. We provide lifelong learning, professional development and qualification in security, support networking and the exchange of knowledge, information and best practice, and collaborate with government, academic bodies and other organisations to influence policy.
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