Head of Membership

2 weeks ago


Nuneaton, Warwickshire, United Kingdom The Security Institute Full time

Job Summary: We are seeking a highly skilled and experienced professional to lead our membership services team at The Security Institute. As a key member of our leadership team, you will play a critical role in shaping and delivering our membership strategy to drive growth, engagement, and value for our members.

About the Role: As Head of Membership, you will be responsible for developing and implementing strategies to enhance member experience, increase recruitment and retention, and improve overall membership value proposition. You will work closely with our leadership team, managers, and officers to deliver high-quality services that meet the evolving needs of our members.

Key Responsibilities: Some of your key responsibilities will include:

  • Analyzing membership data, trends, market research, and member feedback to develop engaging, accessible, and relevant products and services that support membership learning and development.
  • Project managing and coordinating the delivery of membership engagement activities to maximize member value and engagement.
  • Developing and overseeing the effective delivery of the membership and chartership plan to build our brand, expand our reach, and support our growth.
  • Overseeing the effective running of special interest groups to ensure they are supported by Head Office and add value to our membership proposition.
  • Providing content to the Marketing & Comms team to keep our internal and external communications up to date.

What We Offer: In return for your expertise and commitment, we offer a competitive salary, excellent benefits, and a positive work culture that values teamwork and collaboration. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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