Customer Service Representative
11 hours ago
We are seeking an experienced Customer Service Representative to join our team in Dartford. As a representative, you will be responsible for guiding customers through the insurance policy selection process.
Salary and BenefitsThe successful candidate will receive a basic salary of £25,840 per year, plus a generous monthly bonus package. This can potentially lead to an annual income of over £50,000 in the first year.
In addition to the competitive salary, we offer 22 days annual leave plus bank holidays, a kitchen on site, beautiful modern offices, and all expenses paid Christmas party.
Job DescriptionAs a Financial Advisor - Insurance, you will be working closely with customers to determine their insurance needs. Your duties will include making calls to customers who have expressed interest in opening or renewing a policy, building relationships with customers, and inputting information onto our system accurately.
You will also be consulting with customers on potential policies that could meet their needs, discussing price, cover levels, restrictions, and other relevant factors.
- Making calls to customers who have registered to say they would like to open or renew a policy
- Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements
- Inputting all information onto system accurately whilst listening the the customer
- Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc.
To be successful in this role, you will need previous experience supporting customers on the phone with queries or sales, a true passion for exceptional customer service, and a willingness to work in a target-driven environment.
Why Join Our Team?We are a leading insurance company based in Dartford, and we are excited to be working in partnership with Office Angels to find the perfect candidate to add to our expanding team.
This is an exciting opportunity to make fantastic bonuses in a highly consultative and advice-driven environment where you will be assisting customers to choose policies that are right for them.
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