Claims and Complaints Manager
4 days ago
Job Type: Permanent
Sector: General Insurance
Specialism: Claims, Commercial
Location: Remote
Salary Range: Attractive salary plus benefits
Company: Aston Charles
Job Ref: JH-3122LM
Job Views: 7
A leading Insurtech company is seeking an experienced Liability Claims Team Leader to join their team. As a dynamic and innovative company, they are turning the claims landscape on its head with cutting-edge technology.
This is a 100% home-based role, where you will be provided with all the necessary tools to make a real success of this position. You will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.
Key Responsibilities:
- Manage a team of Liability Claims Handlers
- Train, develop, and coach team members
- Allocate workloads and act as an escalation point for complaints
- File and audit checking to ensure compliance
- Handle your own caseload of higher value and complex claims
Requirements:
- Expert knowledge of Liability claims
- Solid managerial skills
- Ability to foster a friendly and supportive environment
- Dynamic and able to thrive in a fast-paced environment
- Willingness to challenge the status quo and get involved in various projects
What We Offer:
- Attractive basic salary (negotiable depending on experience)
- Range of company benefits, including support towards professional qualifications
- Opportunities for progression in the short, medium, and longer term
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