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Store Crew Member

2 months ago

Abergavenny, Monmouthshire, United Kingdom FatFace Full time
Job Title: Store Crew Member

We are seeking a highly motivated and enthusiastic Store Crew Member to join our team at FatFace. As a Store Crew Member, you will be the face of our business, providing exceptional customer service and ensuring that our customers have a memorable experience with us.

Key Responsibilities:
  • Provide exceptional customer service, greeting and thanking customers in a friendly and professional manner.
  • Process sales, orders, and refunds efficiently and accurately.
  • Process deliveries and help to get new stock onto the shop floor.
  • Maintain a clean and tidy store environment, adhering to company standards.
  • Support floor moves, sale set-ups, and launches.
  • Adhere to company policies and procedures, including GDPR.
Requirements:
  • Excellent interpersonal and communication skills.
  • Positive can-do attitude and ability to work in a high-pressure environment.
  • Confidence in taking the initiative and working under own direction at times.
  • Team player with great time management skills.
Benefits:
  • 25 days holiday plus bank holidays.
  • Generous monthly discount allowance.
  • Perkbox online platform with discounts and wellbeing content.
  • THRIVE learning management system with access to 1000s of pieces of learning.
  • Dental insurance and pension scheme.
  • EAP support and sick pay allowances.
  • Sabbatical leave and enhanced family-friendly policies.