IT Systems Administrator
2 days ago
Proclinical is seeking an experienced IT Systems Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure.
Key Responsibilities:- Provide first-line support for IT-related issues and incidents.
- Collaborate with suppliers and partners to deliver secure, scalable, and effective IT solutions and services.
- Work closely with the IT team to ensure our IT business systems and infrastructure support our global growth plans.
- Contribute to the successful delivery of IT system, application, and network implementation projects.
- Maintain corporate networks, including firewalls, WiFi, and VPN.
- Participate in the Change Advisory Board and conform to the Change Management policy and process.
- Establish, document, and maintain consistent processes and policies for managing information and business systems.
- Provide regular communication and training on IT and business systems.
- Support the procurement, setup, configuration, and training of new business systems.
- Contribute to the culture of continual improvement and efficiency within IT and business systems.
- Ensure all work is risk assessed and quality, regulatory, and legally approved.
- Handle complaints calmly and courteously, ensuring follow-up actions are taken.
- Proven track record as a Systems Administrator.
- Experience with SaaS and IT Helpdesk.
- Flexibility in a rapidly changing business environment.
- Ability to manage and influence diverse stakeholders.
- Hands-on experience with O365 tenant administration.
- Experience with corporate network administration, including firewalls, switching, WiFi, and VPN.
- Handling business-critical system outages.
- Experience working within and improving IT policies and processes.
- Managing, upgrading, and maintaining Windows PC, Laptop, and Server environments.
- Experience in an ISO 27001 certified organization.
- Knowledge of Cisco networking, practices, and principles.
- Working knowledge of Powershell.
- Experience with cloud infrastructure (AWS and/or Azure).
- IT-related qualification.
Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.
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