Senior Account Executive

2 months ago


How End, Central Bedfordshire, United Kingdom Wecheer Full time
Job Overview:

We are seeking an experienced professional to lead Wecheer's expansion efforts across both established and emerging markets, with a specific focus on the Consumer Goods and Retail sectors. Ideal for a strategic thinker with a strong background in Sales and Marketing, this role demands expertise in utilizing Customer Relationship Management (CRM) and loyalty programs to deepen client engagement and enhance retention.

Key Responsibilities:
  • Strategic Client Success: Develop and implement client success strategies, focusing on enhancing client engagement, satisfaction, and long-term retention with our Consumer Goods clients.
  • Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the primary point of contact and develop a trusted advisor relationship with key accounts.
  • Business Development: Expand business opportunities within enterprise accounts by developing relationships across multiple business units and leveraging strong internal references.
  • Market Expansion: Use your industry knowledge to identify and capitalize on expansion opportunities, ensuring our solutions meet the nuanced demands of global markets.
  • Client ROI and Retention: Monitor client engagements to maximize ROI and client satisfaction, which are critical for fostering long-term relationships and minimizing churn.
Requirements:
  • Proven 7-10 years experience of Account Management, preferably serving the Consumer Goods and Retail sector.
  • Ideally with Sales or Marketing business background
  • Strong understanding of loyalty programs, CRM, and direct-to-consumer marketing strategies.
  • Demonstrated ability to drive revenue growth and client retention in a B2B setting.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work effectively with cross-functional teams and manage multiple projects simultaneously.
  • Strategic thinker with a consultative approach to problem-solving.
  • Tech savviness and excellent English are a must, other languages are a plus.

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