Customer Service Coordinator

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Reed Full time
Customer Appointments Co-ordinator Opportunity

Reed Business Support Bath is seeking a skilled Customer Appointments Co-ordinator to join their team.

Key Responsibilities:
  • Provide exceptional customer service, responding to queries and resolving issues in a timely manner.
  • Maintain accurate records of customer communications and interactions.
  • Liaise with colleagues to ensure customer commitments are met.
  • Administer invoices and provide administrative support as needed.
  • Monitor communication channels and respond to queries promptly.
Requirements:
  • Proven experience in administration, customer service, and scheduling.
  • Excellent IT skills and ability to switch between systems.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

This is an excellent opportunity for a motivated and organized individual to join a dynamic team and contribute to delivering high-quality customer service.



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