Retail Store Operations Manager

2 days ago


Dartford, Kent, United Kingdom MONSOON Full time

Monsoon Accessorize is a dynamic fashion brand with a strong presence in the UK, Republic of Ireland, and international markets.

We are seeking an exceptional Retail Store Operations Manager to join our Bluewater Accessorize store team.

This role offers a competitive salary of £35,000 per annum, plus an exciting bonus scheme and staff discount across our stores and online platforms.

Key responsibilities include driving store performance by supporting the Store Manager with team development, identifying strengths and weaknesses to create a succession plan, and ensuring excellent customer service.

The ideal candidate will have experience in managing a team, demonstrating passion, drive, resilience, and a can-do approach.

A decision-making ability, sense of ownership, and proven track record of delivering excellence in customer service are essential for this role.

Additionally, you should be confident in taking ownership, communicate openly and effectively, and demonstrate planning and organisational skills.

As part of our diverse and inclusive workforce, we welcome applications from individuals who share our values and commitment to creating an exceptional experience for all customers and employees.


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