Retail Store Operations Manager

6 days ago


Dartford, Kent, United Kingdom B&Q Full time

Company Overview


B&Q is a leading home improvement retailer committed to providing exceptional customer service and creating opportunities for career growth.


Salary


The estimated annual salary for this role is £45,000 - £55,000 depending on experience.


Job Description


We are seeking an experienced Department Manager Designate to join our team in creating a store within a store concept. As a key member of our operations team, you will be responsible for setting standards, developing ideas, and driving innovation to enhance the customer experience.


Required Skills and Qualifications


To succeed in this role, you will need:



  • Proven customer service experience with a passion for delivering exceptional results
  • Strong leadership skills with the ability to motivate and engage teams
  • Able to work flexibly including evenings, weekends, and bank holidays
  • Familiarity with new technology and willingness to learn

Benefits


As part of our team, you will enjoy a range of benefits including:



  • A competitive salary and award-winning pension scheme
  • ShareSave options and 6.6 weeks' holiday
  • Employee Assistance Programme and colleague wellbeing benefits
  • Shopping discounts and generous breaks

Others


We value diversity and inclusion at B&Q and are committed to creating a workplace where everyone can feel valued and supported. If you are passionate about delivering exceptional customer service and have the skills and qualifications we are looking for, please apply today.


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