Strategic AI Director for Consumer Services

1 month ago


London, Greater London, United Kingdom Faculty Full time
About Faculty

Faculty is a pioneer in harnessing the power of Artificial Intelligence (AI) to transform organisational performance. Founded in 2014, we began our journey with a Fellowship programme, training academics to become commercial data scientists.

Today, we empower over 300 global customers with industry-leading software and bespoke AI consultancy for retail, healthcare, energy, and governmental organisations. Our expertise and safety credentials are such that OpenAI chose us as their first technical partner, helping customers deploy cutting-edge generative AI safely.

We have made significant impacts through our work, saving lives by forecasting NHS demand during covid, producing green energy by routing boats towards the wind, slashing marketing spend by predicting customer spending habits, and keeping children safe online.

The Role

This is a leadership position, reporting directly to our Chief Commercial Officer (CCO) and situated within our Applied AI consultancy division. You will have ownership of the Consumer & Services Business domain and the freedom to shape the team, strategy, and client base to pursue high-impact opportunities in this space.

You will lead and execute on Faculty's commercial strategy in the Consumer Services division, playing an integral part in realising Faculty's wider commercial agenda. Your responsibilities will include:

  • Cultivating client relationships through business development, understanding the nuances of their requirements and potential fit for Faculty expertise
  • Working closely with peers on the technical side of the business to shape Faculty's Consumer Services offerings
  • Driving strategic decisions on Faculty's market approach, including new sectors ripe for engagement
  • Leading a team of commercial individuals to deliver work that engages new clients and drives re-engagement from existing ones
  • Hiring and team growth aligned with market success
  • Raising the profile of Faculty in relevant markets through business development activities, such as fireside chats and speaking opportunities

A successful candidate will be an enthusiastic evangelist for the application of AI to consumer/retail industries, bringing experience in leading AI/Analytics teams or work programmes, driving adoption of AI in complex organisations, selling high-value consulting engagements, and building high-performance teams.

What We Offer

Faculty offers a competitive salary package, estimated to be around £120,000 per annum, depending on experience, plus additional benefits. If you are passionate about shaping the future of AI and want to join a pioneering organisation that is changing the world, please apply.



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