AI Engineer for Consumer Engagement

3 weeks ago


London, Greater London, United Kingdom Xcede Full time

AI Engineer for Consumer Engagement

We're seeking an experienced AI Engineer for Consumer Engagement to join our team and drive the creation of exceptional conversational experiences. As a key member of our team, you will design, develop, and deploy AI-powered chat interfaces that meet and exceed consumer expectations.

Expected Salary Range: Up to £90,000 per annum + bonus (dependent on location and qualifications)

About the Role: Our client is a pioneering Insurtech company dedicated to innovation and customer satisfaction. We're looking for a skilled AI engineer to join our team and contribute to the development of cutting-edge conversational experiences.

Your Responsibilities:

  1. Take ownership of AI-powered chat interface development, design, and architecture, leveraging AWS solutions focused on consumer engagement and experience.
  2. Collaborate with internal stakeholders and team members in Data Science, Engineering & Technology to ensure seamless integration and delivery.
  3. Stay up-to-date with emerging AWS technology testing and development, experimenting with new capabilities to drive innovation.

Your Essential Skills:

  • Proven commercial experience using customer engagement and experience technology, preferably within the Amazon Connect and AWS ecosystems.
  • Ability to design and develop AWS environments and systems as code.
  • Experience with cloud automation tooling, such as Jenkins and Terraform.
  • Strong knowledge of Natural Language chatbots and voice systems, including Interactive Voice Response.

The Ideal Candidate: This role requires a highly skilled and motivated individual who can think creatively and drive innovation in the field of AI-powered chat interfaces.



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