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Customer Service Representative
2 months ago
We are a successful and well-established e-commerce business selling sports, fitness, healthcare safety and pet products seeking an office-based Customer Service Advisor to join their online team in London.
The role is office-based in Clapham, Central London, offering a competitive salary of up to £30,010.50 per annum and 28 days of holiday including bank holidays, rising annually.
As a Customer Service Advisor, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.
Key responsibilities include:
- Responding to customer inquiries via phone, email, and chat
- Resolving customer complaints and issues in a professional and timely manner
- Providing product information and recommendations to customers
- Collaborating with the sales team to resolve customer issues
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive benefits package.
If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
