Hotel Front Office Associate

1 month ago


London, Greater London, United Kingdom Cycas Hospitality Full time
{"

Job Title:

":"Hotel Front Office Associate", "About the Role":"We are seeking a highly motivated and customer-focused individual to join our front office team as a Hotel Front Office Associate. In this role, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a smooth arrival and departure experience for our guests.", "About the Team":"As a Hotel Front Office Associate, you will be part of a dynamic and friendly team that is passionate about delivering outstanding service to our guests. Our team is committed to creating memorable experiences, and we are looking for someone who shares our values and is eager to contribute to our success.", "Key Responsibilities":"
  • Provide exceptional guest service, handling room assignments and ensuring a smooth arrival and departure experience
  • Handle all payment transactions and billing
  • Assist guests during their stay, handling their needs and resolving any issues
  • Maximize revenue opportunities through up-selling
  • Provide all required information about the hotel, available services, and facilities
  • Becoming a brand ambassador, embodying the ethos and culture of our hotel
", "Requirements":"To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work calmly under pressure. You will also need to be flexible, with a positive attitude and a willingness to learn and develop your skills.", "About Us":"At Cycas Hospitality, we are dedicated to creating memorable experiences for our guests. We are a dynamic and forward-thinking company that values our employees and strives to create a positive and supportive work environment.", "

We look forward to hearing from you

":"If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, please submit your application. We look forward to hearing from you"}

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