Senior Engineer Management Position

19 hours ago


Mold, United Kingdom Jackson Fire & Security Full time
About the Role
We are looking for a highly skilled and experienced Service Engineer Manager to join our team at Jackson Fire & Security. The successful candidate will be responsible for leading and managing a team of lone working field-based Fire & Security Engineers and the Operations office. This is an excellent opportunity to develop your career and contribute to the success of our company.

Key Responsibilities
- Develop and maintain strong relationships with customers to drive customer service, retention, and growth
- Manage, motivate, and support field engineers directly
- Allocate work and ensure completion within agreed timescales
- Monitor and report on key deliverables and KPIs in line with NSI and BAFE accreditations and business targets

Requirements
- Proven experience of hands-on direct management of a team of Engineers or similar
- High level of motivation and ability to multitask daily
- Strong commercial acumen and IT literacy with Microsoft skills

Benefits and Perks
- Salary up to £45,000 per annum basic depending on experience
- Performance-related bonus
- 25 days annual leave plus Bank Holidays
- Additional day off for birthday
- Ongoing training opportunities
- Private medical insurance
- Opportunities to progress within the organisation
- Company pension


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