Help Desk Technician

2 weeks ago


Glasgow, Glasgow City, United Kingdom NHS 24 Full time

About the Role

We are seeking an experienced Service Desk Co-ordinator to join our team at NHS Scotland. As a key member of our service delivery team, you will be responsible for providing excellent customer service to our customers and colleagues.

Key Responsibilities

  1. Provide timely and effective support to customers and colleagues with technical issues.
  2. Engage with customers to understand their needs and provide solutions to meet those needs.
  3. Work collaboratively with other teams to ensure seamless service delivery.

Requirements

To be successful in this role, you will need:

  • Experience of supporting customers or colleagues with technical issues within a large organisation.
  • Excellent communication and interpersonal skills.
  • A passion for engaging with others and working as part of a team to achieve shared goals.

About Us

NHS Scotland is the unique provider of a national tele-health and tele-care service. We are committed to delivering high-quality services to our customers and colleagues.



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