Help Desk Technician
2 weeks ago
About the Role
We are seeking an experienced Service Desk Co-ordinator to join our team at NHS Scotland. As a key member of our service delivery team, you will be responsible for providing excellent customer service to our customers and colleagues.
Key Responsibilities
- Provide timely and effective support to customers and colleagues with technical issues.
- Engage with customers to understand their needs and provide solutions to meet those needs.
- Work collaboratively with other teams to ensure seamless service delivery.
Requirements
To be successful in this role, you will need:
- Experience of supporting customers or colleagues with technical issues within a large organisation.
- Excellent communication and interpersonal skills.
- A passion for engaging with others and working as part of a team to achieve shared goals.
About Us
NHS Scotland is the unique provider of a national tele-health and tele-care service. We are committed to delivering high-quality services to our customers and colleagues.
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