Senior Administrative Lead

3 days ago

City of London, Greater London, United Kingdom Hestia Housing Support Full time

About the Role

We are seeking a highly skilled and experienced Business Support Manager to join our Central Service team at Hestia Housing Support. As a Business Support Manager, you will be responsible for managing the day-to-day running of the CEO's office, providing administrative support, developing reporting systems, and ensuring effective communication flow.

Key Responsibilities

  • Administrative Support: Provide administrative support to the CEO and Head of Chief Executive's Office, including developing and implementing management reporting systems and structures.
  • Reporting Systems: Develop and implement reporting systems to enhance organisational efficiency, working closely with colleagues to receive timely reports and meet agreed deadlines.
  • Communication Flow: Establish and manage processes for key external and internal communications, requiring oversight and input from the Head of Chief Executive's Office.
  • Briefing Documents: Prepare briefing documents for critical meetings, drafting as required, for the Executive Directorship and in response to current events, including debates and developments related to Hestia's work.
  • Governance Records: Support the Chief Executive and Head of Chief Executive's Office in maintaining Governance records and processing information.
  • Culture Change: Liaise and disseminate communications on behalf of the Head of Chief Executive's Office and Chief Executive, promoting innovation and culture change internally.
  • Engagements: Represent Hestia and support the Executive Directorship with external and internal engagements.

Requirements

  • Proven line management experience.
  • A minimum of 5 years' experience in office management in a complex organisation.
  • Excellent interpersonal skills with confidence and ability to interact and influence at all levels of the organisation.
  • A high level of written communication.
  • A proactive problem-solver able to multi-task and deliver to consistently high standards in a fast-paced environment.

Salary and Benefits

We offer a competitive salary of approximately £45,000 per annum, commensurate with experience, and a range of benefits, including a supportive and inclusive work environment, opportunities for growth and development, and the chance to make a lasting impact on the lives of our service users.

Equality, Diversity, and Inclusion

We value diversity and promote equality, actively seeking to create an inclusive workforce that reflects the communities we serve. We welcome applications from candidates with disabilities and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

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