IT Solutions Consultant
1 month ago
Our company, Vertex IT Solutions Ltd, is an established solutions provider that supports small to medium businesses both locally and nationally.
This role will involve getting close to our clients and understanding their business needs, as well as how IT can facilitate their operations, growth, and security.
Key Responsibilities:
- Provide advocacy and strategic technical support to our clients, helping them translate business requirements into appropriate technical solutions.
- Presentation of proposed IT solutions, highlighting benefits and alignment with business goals.
- Identify IT challenges that customers are facing and develop IT strategies around these, including business growth.
- Maintenance of a high-level stakeholder tracking resource with notes about strategy, customer business overview, and performance feedback.
- Review of current service delivery performance and provision of feedback to the Service Desk Manager/Ops Manager.
- Review of contract agreements, performance, and renewal of support contracts with customers.
Requirements:
- Excellent technical acumen with a broad but detailed knowledge in Storage, Network Architecture, Virtualisation Technologies, Cloud-based provisioning, and Security Principles.
- Strong Microsoft background encompassing Windows Server, AD, Exchange, and O365.
- Knowledge of business functions and an understanding of how IT plays a role within those functions.
- Excellent time management.
- Analytical approach to data and statistics.
Salary: £60,000 - £80,000 per annum, depending on experience.
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