Customer Service Associate
19 hours ago
Rise Technical Recruitment Limited is a leading provider of technical recruitment services. We pride ourselves on delivering exceptional customer service and building strong relationships with our clients.
About the Role:
We are seeking a skilled Service Administrator to join our team. As a Service Administrator, you will be responsible for providing technical support and guidance to our clients, ensuring that they receive the highest level of service possible. With a strong focus on customer satisfaction, you will be expected to provide timely and effective solutions to complex problems.
Key Responsibilities:
- Provide technical support and assistance to clients
- Collaborate with internal teams to develop and implement solutions
- Analyze and resolve complex technical problems
- Develop and maintain strong relationships with clients
What You Will Need:
- Strong technical knowledge and skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong analytical and problem-solving skills
Salary and Benefits:
- Competitive salary range £23,000 - £25,000 per annum
- Premium overtime pay
- 30 days annual leave plus bank holidays
- Days-based role with flexible working arrangements
- Life insurance and employee discounts
- Access to training and development opportunities
- Cycle to work scheme and discounted gym membership
Location:
This position is based in the Knighton area, with a commute time of approximately 30-40 minutes from surrounding towns and villages.
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