Technical Support Specialist

1 month ago


Twickenham, United Kingdom Computappoint Full time

Company Overview

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Computappoint Limited is an innovative and ambitious organisation leading experts in content management and enterprise automation technologies.

Salary

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The salary for this role is up to £30,000 per annum.

Job Description

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This exciting opportunity is for a Technical Support Specialist to join the team, providing 1st and 2nd line technical support to end-users.

You will be responsible for taking ownership of technical issues, escalating more complex problems, and working closely with colleagues to deliver excellent customer service.

Key Skills and Qualifications

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  • A minimum of six months experience in a similar IT support role, providing 1st and 2nd line technical support.
  • Experience of working with SQL and Microsoft applications, including M365 and on-premises systems.
  • Knowledge of ITIL frameworks and SharePoint.
  • Excellent problem-solving and communication skills, with the ability to work independently and as part of a team.

Benefits

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We offer a competitive salary, comprehensive training, and opportunities for career development in a dynamic and growing organisation.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.



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