Engineering Support Professional
2 weeks ago
Responsibilities and Requirements
This exciting role as a Customer Service Technician requires a unique blend of technical expertise, excellent communication skills, and a customer-centric approach. As a key member of our engineering team, you will be responsible for:
- Installing and configuring mobile and broadband equipment to meet customer needs
- Diagnosing and troubleshooting technical issues with network infrastructure and customer premises equipment
- Maintaining accurate records of installations, faults, and repairs
- Collaborating with the technical team to identify and implement process improvements
To succeed in this role, you will need to possess:
- A valid UK Manual driving license
- A strong understanding of electrical and mechanical systems
- The ability to lift and carry heavy equipment (up to 25 kg)
- A willingness to work at heights and in various weather conditions
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