Customer Experience Specialist

1 month ago


Sevenoaks, Kent, United Kingdom Wickes Full time

**Design Your Dream Home**

We're seeking a Customer Experience Specialist to join our team at Wickes. As a key member of our sales team, you'll work closely with customers to understand their needs and create personalized designs that meet their expectations.

With our extensive range of kitchens and bathrooms, you'll have the opportunity to showcase your creativity and expertise, helping customers to make informed decisions about their dream homes. Our comprehensive training program will ensure you have all the skills and knowledge you need to succeed in this role.

Key Benefits

  • A highly competitive salary of up to £45,000 per annum, plus uncapped commission
  • A generous benefits package, including flexible working hours, 35 days' annual leave, and employer pension contributions
  • The opportunity to work with a leading home improvement retailer, with ongoing training and development opportunities to help you grow in your role

About This Role

  • You'll work closely with customers to understand their needs and preferences
  • You'll use your creativity and expertise to create personalized designs that meet customer expectations
  • You'll be responsible for delivering exceptional customer experiences, from initial consultation to final installation
  • You'll hold a valid UK driving licence and have access to a vehicle, as you'll need to visit customers in their homes for design consultations


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