Call Centre Representative
3 weeks ago
We are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.
Key Responsibilities- Answering calls from the public for the NHS 111 Wales Service
- Providing accurate and empathetic responses to patient inquiries
- Working collaboratively with healthcare professionals to ensure seamless patient care
- Utilizing critical thinking skills to resolve complex issues
- Maintaining accurate records and documentation
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Flexibility to work a variety of shifts, including evenings and weekends
- Basic computer skills and ability to learn new systems
- Ability to speak Welsh is desirable but not essential
We offer a competitive salary, comprehensive training, and opportunities for career growth and development. As a valued member of our team, you will have access to a range of benefits, including:
- Competitive salary and benefits package
- Comprehensive training and development opportunities
- Flexible working arrangements
- Opportunities for career advancement
If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you
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Bangor, Gwynedd, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate Call Centre Representative to join our team at the Welsh Ambulance Service NHS Trust. As a Call Centre Representative, you will be responsible for answering calls from the public for the NHS 111 Wales Service, providing high-quality patient care and support.Key ResponsibilitiesAnswering calls from the...
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Bangor, Gwynedd, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate Call Centre Representative to join our team at the Welsh Ambulance Service NHS Trust. As a Call Centre Representative, you will be responsible for answering calls from the public for the NHS 111 Wales Service, providing high-quality patient care and support.Key ResponsibilitiesAnswering calls from the...
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Bangor, Gwynedd, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Centre Representative. As a key member of our NHS 111 Wales Service, you will be responsible for answering calls from the public and providing high-quality patient care.Key ResponsibilitiesAnswering calls from the public and responding to their queries in a...
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
1 month ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for answering calls from the public, providing high-quality patient care, and working collaboratively with our healthcare professionals.Key ResponsibilitiesAnswering calls...
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Call Centre Representative
1 month ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for answering calls from the public, providing high-quality patient care, and working collaboratively with our healthcare professionals.Key ResponsibilitiesAnswering calls...
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Call Centre Representative
1 month ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
1 month ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
4 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
4 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
3 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
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Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
3 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
3 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
4 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
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Call Centre Representative
4 weeks ago
Bangor, United Kingdom Welsh Ambulance NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate individual to join our team as a Call Handler for the NHS 111 Wales Service. As a key member of our team, you will be responsible for providing exceptional customer service to patients and families, answering calls, and responding to their needs in a timely and professional manner.Key...
