Retirement Living Site Manager

2 days ago


Marlow, United Kingdom Churchill Estates Management Ltd Full time

About the Job

Churchill Estates Management Ltd is seeking a highly skilled Lodge Manager to join our team. As a key member of our staff, you will be responsible for managing the day-to-day operations of our retirement development.

Key Responsibilities

  • Manage the maintenance of the property and ensure that all necessary repairs are carried out in a timely manner.
  • Provide exceptional customer service to our residents, responding to their needs and concerns in a professional and courteous manner.
  • Liaise with contractors and suppliers to ensure that all necessary work is carried out efficiently and effectively.
  • Organise and coordinate activities and events for our residents, promoting a sense of community and well-being.
  • Manage the financial aspects of the lodge, including budgeting and expense management.

Requirements

  • Proven experience in a similar role, preferably in the retirement or residential property sector.
  • Excellent customer service skills, with the ability to work effectively with residents, contractors, and other stakeholders.
  • Strong organisational and communication skills, with the ability to prioritise tasks and manage multiple projects simultaneously.
  • Ability to work independently, using own initiative and discretion when necessary.

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