Hospitality Assistant
3 weeks ago
**About Us**
Hotel Du Vin is a renowned hospitality brand, offering an exceptional dining experience to our guests. We are committed to delivering outstanding service and creating memorable moments for our customers.
We are currently seeking a talented Casual Weekend Food and Beverage Assistant to join our dynamic team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, maintaining high standards of cleanliness, and ensuring a smooth and enjoyable dining experience for our guests.
**Job Summary**
This role involves working on a casual basis, primarily at weekends. You will be the face of our restaurant, controlling the flow of service, communicating with the kitchen and management team to ensure a seamless experience. We require flexibility, as shifts may vary, but we offer competitive rates of pay and plenty of opportunities for career development.
**Key Responsibilities**
* Provide exceptional customer service, ensuring a warm welcome and a memorable dining experience for our guests.
* Maintain high standards of cleanliness, adhering to health and safety regulations.
* Communicate effectively with the kitchen and management team to ensure efficient service delivery.
* Work collaboratively as part of a dynamic team, supporting colleagues to achieve our goals.
* Be flexible, adapting to changing circumstances and priorities.
**Benefits**
We offer a range of benefits, including:
* Competitive hourly rate (£15.00 per hour)
* Heavily discounted room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
* 35% discount on meals in our Brasseries and Bistros
* High street discounts on various shops, experiences, holidays, and more
* Cycle to work scheme, saving up to 40% on bikes
* Healthcare Cash Plans from £5 per month
* Referral schemes, rewarding successful referrals up to £1500
* Employee Assistance Programme, offering free, confidential advice 24/7
* Sustainability initiatives, championed by our dedicated Sustainability Council
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