Restaurant Operations Manager

3 weeks ago


Croydon, Greater London, United Kingdom Grosvenor Casinos Limited Full time
Job Title

Food and Beverage Team Lead

Company Overview

Grosvenor Casinos Limited is a leading entertainment venue offering an exciting night out for guests.

Salary Information

We offer a competitive salary of £30,000 per year, which reflects the level of responsibility and experience required for this role.

Job Description

This is an exciting opportunity to drive forward a successful food & beverage offering in our busy venue. As a key member of our team, you will take ownership of all bar and restaurant operations regarding food and beverage, working closely with colleagues to ensure exceptional customer service and a memorable experience for our guests.

You will be responsible for managing aspects of the food and beverage operation within the venue, prioritizing tasks and making informed decisions to maintain high standards.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Experience of working within a large venue, preferably in a similar role or environment;
  • A strong focus on delivering exceptional customer service and building strong relationships with colleagues and guests;
  • Excellent communication and leadership skills, with the ability to engage and motivate a team;
  • A problem-solving approach and ability to work effectively under pressure.
Benefits

We offer a range of benefits to support your well-being and career development, including:

  • Paid breaks and uniform provided;
  • 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too);
  • Industry-leading Employee Rewards platform, offering savings on travel, restaurants, shopping, and more;
  • Employee Assistance Programme and access to in-venue Mental Health First Aiders;
  • Pension and Life Assurance schemes.
Working Hours

This role will involve a 39-hour week rota, including evenings and weekends.



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