Hospitality Service Manager

6 days ago


City of London, United Kingdom Searcys Full time
Job Description

Role Summary: We are seeking a skilled Hospitality Supervisor to join our team at Searcys. The ideal candidate will have a proven track record in delivering exceptional customer service and leading a team to achieve quality service.

Main Responsibilities:

  • Play a key role in the successful delivery of events across the site.
  • Work with the Hospitality team to plan, organise and deliver a successful operation of events.
  • Ensure all events run as per the schedules laid out.
  • Act as an allergy champion and ensure compliance with legislative and Government guidelines.
  • Build positive working relationships with key departments and brief the Hospitality team on all aspects of the business.
  • Meet clients and ensure their customer journey is flawless.

Requirements:

  • Excellent product knowledge (food/beverage)
  • Experience in F&B
  • A positive demeanour and attitude to solve problems
  • Leads by example by acting professionally at all times
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive / Team player
  • Good presentation skills
  • Excellent customer care skills

About Us: Searcys is a leading hospitality brand with a rich history dating back to 1847. We are committed to delivering unparalleled service, quality, and innovation in every aspect of our business. If you share our passion for the hospitality industry and are looking for a dynamic work environment that celebrates your unique strengths, we would love to hear from you.



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