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Parts Advisor

1 month ago

Bolton, Bolton, United Kingdom Mpeople Recruitment Full time

Job Summary: We are seeking a skilled Parts Advisor to join our team at Mpeople Recruitment Ltd. As a Parts Advisor, you will be responsible for building and developing relationships with new and existing clients, selling and promoting company products and services, and assisting in the growth of the department and business.

Key Responsibilities:

  • Process orders by phone, web, and email, and expedite/progess orders through to despatch.
  • Place orders in the correct manner, ensuring payment is taken correctly.
  • Proactively sell and generate quality sales leads for field sales colleagues.
  • Make outbound sales prospecting calls and develop all sales opportunities.
  • Update all in-house systems as per company protocol.
  • Deal with incoming sales calls and customer/potential customer requests for information.
  • Ensure customer satisfaction, including prompt dealing with customer complaints or concerns.
  • Work closely with the Purchasing and Production Departments to ensure that stock is at suitable levels.

Requirements:

  • A good understanding of sales in a technical role, preferably with a Parts/Engineering or Manufacturing background.
  • Excellent communication skills, both written and verbal, with the ability to build relationships and work in fast-paced environments.
  • A team player with a positive attitude to learning and a willingness to work collaboratively.
  • Strong data entry skills, with the ability to work accurately and meet deadlines.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Benefits:

  • 22 days holiday plus bank holidays per year, as well as your birthday off.
  • 2 extra days a year as wellbeing days and a day off paid to do charity work.
  • Regular social events, free fitness coaching, and health and wellness workshops.