Operations Manager for Live Music Events

2 days ago


Wembley, United Kingdom ENGINEERINGUK Full time
About Wembley Ticketing Operations

We are a leading provider of tailored ticketing services to Event Owners in the live music industry. Our team is dedicated to delivering high-quality event day experiences, ensuring that all delivery requirements are met to the highest standards.

Job Description

As an Operations Manager for Live Music Events, you will be responsible for:

  • Ensuring the ticketing policies of each event owner are adhered to;
  • Resource and deliver an event day service including ticket sales, box office collections and handling customer service issues;
  • Review and update the Stadium master manifest ensuring accurate and maximised inventories for each type of stadium event;
  • Provide a full and efficient ticketing service of planning, sales and fulfilment to WNSL and Stadium Event Owners, both for major events and other business requirements;
  • Provide accurate reporting and analysis for event owners and Wembley management;
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained;
About The Job

We are committed to providing a world-class working environment, with unique office spaces under the iconic Wembley National Stadium. You will also have access to our elite performance centre, St. George's Park, and a hybrid working model offering greater flexibility.

Requirements

To succeed in this role, you will need:

  • A flexible approach to working hours;
  • Strong financial skills;
  • Experience of coaching, mentoring and leading others in a team;
What We Offer

We offer a competitive salary, as well as great opportunities to develop and grow in your role. You will also receive:

  • Free, nutritious lunches at Wembley Stadium and St. George's Park;
  • Free private medical cover;
  • A contributory pension scheme;
  • An additional Thank You days leave, volunteering days as well as 25 days annual leave;

Estimated salary: £45,000 - £60,000 per annum



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