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Senior Technical Claims Handler
2 months ago
We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our team at Acorn Insurance and Financial Services Limited. As a Senior Technical Claims Handler, you will be responsible for managing a caseload of technically complex claims, providing technical support and guidance to less experienced claims handlers, and handling technical referrals.
Key Responsibilities:
- Proactively manage a caseload of technically complex claims, ensuring they are realistically and accurately reserved in line with best practice.
- Provide technical support and guidance to less experienced claims handlers, helping them to develop their skills and knowledge.
- Handle technical referrals, ensuring that claims are handled efficiently and effectively.
- Develop and maintain a deep understanding of case law, statute, CPR, and Pre-Action Protocols, ensuring that claims are handled in accordance with the latest regulations and best practices.
- Collaborate with other teams, including underwriting, risk management, and customer service, to ensure that claims are handled in a timely and efficient manner.
Requirements:
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and other stakeholders.
- Proven experience in claims handling, with a strong understanding of case law, statute, CPR, and Pre-Action Protocols.
- Ability to work independently, with minimal supervision, and as part of a team, with a strong focus on collaboration and teamwork.
- Strong technical skills, with the ability to use a range of software applications, including claims management systems and Microsoft Office.
What We Offer:
- A competitive salary and benefits package, including enhanced annual leave entitlement, company sick pay scheme, and company pension scheme.
- Opportunities for career development and progression, with a strong focus on training and professional development.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to a range of employee benefits, including Perk Box online and high street vouchers, fresh fruit deliveries, and cycle to work scheme.
About Us:
Acorn Insurance and Financial Services Limited is a growing business with a strong reputation for providing high-quality insurance products and services. We are committed to delivering excellent customer service and building strong relationships with our customers and partners.
We are proud to offer a range of benefits and perks to our employees, including enhanced annual leave entitlement, company sick pay scheme, and company pension scheme. We also offer opportunities for career development and progression, with a strong focus on training and professional development.
At Acorn Insurance and Financial Services Limited, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that everyone should have the opportunity to succeed, regardless of their background or circumstances.
