IT Support Specialist
6 days ago
We are seeking an experienced IT Support Specialist to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide first-line technical support to clients via phone, email, and in-person
- Manage and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Document and track technical issues and resolutions
- Participate in on-call rotations and provide out-of-hours support as needed
- 2+ years of experience in a technical support role
- Strong understanding of Windows Operating Systems, Microsoft Office, and AV products
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Valid UK driver's license and ability to travel to client sites
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Support Line Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working full-time hours across a flexible 24/7 schedule. Are you passionate about making a positive impact in people's lives? Do you wish to play a role in facilitating change...
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Support Line Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeSupport Line Specialist We are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours per week on a rotating schedule that covers 24/7 operations. Are you eager to make a positive impact every day? Do you wish to play a role in facilitating...
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Helpline Support Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Helpline Support Specialist to join our National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.Key ResponsibilitiesRespond to victims of crime by providing...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the RoleWe are seeking a highly skilled and compassionate Helpline Support Specialist to join our National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of crime and those affected by it.Key ResponsibilitiesRespond to victims of crime by providing...
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Support Line Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact every day? Do you aspire to drive change and enhance the lives of those in need?Key Responsibilities:As...
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Support Line Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are pleased to announce an opportunity for a Support Line Specialist to become a part of our expanding National Contact Centre team. This role involves working 37.5 hours a week on a flexible 24/7 schedule.Are you passionate about making a positive impact? Do you aspire to drive change and improvement for individuals in need?Do you possess resilience and...
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Helpline Advisor
5 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor - Support Specialist. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of and those affected by crime.Key Responsibilities:Respond to victims...
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Helpline Advisor
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor - Support Specialist. As a key member of our team, you will play a vital role in providing support, information, and referrals to victims of and those affected by crime.Key Responsibilities:Respond to victims...
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IT Support Specialist
3 days ago
Cardiff, Cardiff, United Kingdom Unify Talent - IT, Digital & Tech Recruitment Full timeJob OverviewWe are seeking a highly skilled and dynamic IT Support Specialist to join our team at Unify Talent - IT, Digital & Tech Recruitment. As a key member of our team, you will provide essential IT support to our clients, assisting with the maintenance, troubleshooting, and administration of their IT systems.Key ResponsibilitiesProvide first and second...
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IT Support Specialist
3 days ago
Cardiff, Cardiff, United Kingdom Unify Talent - IT, Digital & Tech Recruitment Full timeJob OverviewWe are seeking a highly skilled and dynamic IT Support Specialist to join our team at Unify Talent - IT, Digital & Tech Recruitment. As a key member of our team, you will provide essential IT support to our clients, assisting with the maintenance, troubleshooting, and administration of their IT systems.Key ResponsibilitiesProvide first and second...
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IT Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Unify Talent - IT, Digital & Tech Recruitment Full timeJob DescriptionCompany OverviewUnify Talent is a leading IT, Digital, and Tech Recruitment agency, dedicated to connecting top talent with innovative businesses.Job SummaryWe are seeking an experienced IT Support Specialist to join our client's team. As a key member of the IT department, you will provide essential technical support to employees, ensuring...
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IT Support Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Unify Talent - IT, Digital & Tech Recruitment Full timeJob DescriptionCompany OverviewUnify Talent - IT, Digital & Tech Recruitment is proud to be exclusively supporting a niche software scale-up business who are seeking an enthusiastic and Dynamic IT and System Support Engineer to join their team.Job SummaryWe are looking for a highly skilled and motivated IT Support Specialist to provide essential IT support...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.**Key Responsibilities:**Respond to incoming calls and provide empathetic and informative support to clients.Work...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate individual to join our National Contact Centre team in Cardiff as a Helpline Advisor. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.**Key Responsibilities:**Respond to incoming calls and provide empathetic and informative support to clients.Work...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing exceptional customer service and support to those who need it most.As a Helpline Advisor, you will be responsible for:Providing empathetic and non-judgmental support to...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing exceptional customer service and support to those who need it most.As a Helpline Advisor, you will be responsible for:Providing empathetic and non-judgmental support to...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.Key Responsibilities:Provide empathetic and informative support to clients via phone and other communication channelsWork...
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Helpline Support Specialist
4 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeWe are seeking a dedicated and compassionate Helpline Advisor to join our growing National Contact Centre team in Cardiff. As a key member of our team, you will play a vital role in providing support and guidance to those who need it most.Key Responsibilities:Provide empathetic and informative support to clients via phone and other communication channelsWork...
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Internal Communications Specialist
3 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled Internal Communications Specialist to join our team at Victim Support. As a key member of our Design, Digital and Internal Communications team, you will play a vital role in shaping our internal communications strategy and ensuring that our staff and volunteers are informed and engaged.Key...
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Internal Communications Specialist
3 days ago
Cardiff, Cardiff, United Kingdom Victim Support Full timeAbout the Role:We are seeking a highly skilled Internal Communications Specialist to join our team at Victim Support. As a key member of our Design, Digital and Internal Communications team, you will play a vital role in shaping our internal communications strategy and ensuring that our staff and volunteers are informed and engaged.Key...