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Retail Store Manager
2 months ago
**About Us**
Mamas & Papas is a leading retailer of baby and children's products, dedicated to providing exceptional customer experiences and creating magical moments for families.
**The Role of Store Supervisor**
We are seeking an experienced and passionate Store Supervisor to join our team at our Leicester store. As a Store Supervisor, you will be responsible for leading a small team of Sales Consultants, working closely with the store manager and management teams to achieve store results and deliver exceptional customer experiences.
**Key Responsibilities**
- Lead and motivate a team of Sales Consultants to achieve sales targets and provide excellent customer service
- Work closely with the store manager and management teams to develop and implement sales strategies and promotions
- Monitor and analyze sales data to identify trends and opportunities for growth
- Provide training and coaching to Sales Consultants to improve their skills and knowledge
- Ensure a high level of customer satisfaction and loyalty through effective communication and problem-solving
**Benefits**
We offer a range of benefits to our employees, including:
- 33 days holiday, increasing up to 40 with service
- Buy and sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family and friends from our shops and online
- Ongoing offers and discounts across a variety of external organisations
- Subsidized health and critical illness cover and insurances
- Supportive family-related leave policies
- Support for loss and bereavement
- A menopause-friendly employer
- Employee recognition and appreciation schemes
**About Us**
Mamas & Papas is a business that cares, and we are committed to championing people of all cultures, ethnicities, and gender preferences. We believe in the power of inclusivity to help us all move forward in life.
**Awards and Recognition**
We are proud to have been recognized as a finalist in the 2024 Retail Week 'Happiest Retailer to Work For' award and a winner of the 2023 Retail Week 'Best Retailer' under £250m award.