Business Administration and Systems Team Leader

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Gloucestershire County Council Full time
About the Role

We are seeking an experienced and skilled Business Administration and Systems Team Leader to join our team at Gloucestershire County Council. As a key member of our team, you will be responsible for managing a team of administrators, providing line management and being responsible for your team members' work and performance.

Key Responsibilities
  • Manage a team of administrators to deliver a comprehensive administration function to the Tewkesbury Locality Team.
  • Implement and maintain efficient, effective, and consistent administrative standards and procedures across the service.
  • Support on projects and work with other Locality Admin Leads to develop administration strategies, policies, and ways of working to suit our changing organisation.
  • Deliver change as part of the service administration team, supporting the business manager, undertaking project work, designing, developing, and delivering plans, policies, and ways of working to suit our changing organisation.
Requirements
  • Experience supervising or managing a team.
  • Knowledge of relevant legislation and policy context appropriate to this post.
  • Significant experience of managing administrative functions and systems.
  • Experience of line management, supervision, delegation, and performance assessment.
  • Excellent communication skills, written and verbal.
  • Strong interpersonal skills with the ability to build relationships and work with colleagues across different areas.
  • Passion, a great attitude, and a commitment to making a difference.
  • Experience working in a busy office environment.
  • Customer-focused business planning and delivery.
  • Experience of undertaking Project Management.
What We Offer
  • 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays.
  • Access to the Local Government Pension Scheme.
  • Free offsite car parking.
  • Regular formal and informal support.
  • A safe, supportive, and positive working environment with regular 121 supervision.
  • Access to training and workshops to support you in progressing professionally and personally.
  • Staff discount scheme that offers access to great savings, including discounts with major supermarket chains and high street retailers.
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • Cycle to Work scheme.
  • Links to employee networks, such as Prism (LGBT+) network and the Young Employees Network.

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