Business Administration and Systems Team Leader

2 weeks ago

Tewkesbury, Gloucestershire, United Kingdom Gloucestershire County Council Full time

About the Role:

We are seeking an experienced Business Administration and Systems Team Leader to join our team in Tewkesbury. As a key member of our administration team, you will be responsible for managing a team of administrators, providing line management and being responsible for your team members' work and performance.

The successful candidate will have significant experience of managing administrative functions and systems, excellent communication skills, and the ability to build relationships and work with colleagues across different areas. You will also have experience of undertaking project management and customer-focused business planning and delivery.

In this full-time role, you will be responsible for managing the team to deliver a comprehensive administration function to the Tewkesbury Locality Team, ensuring that efficient, effective, and consistent administrative standards and procedures are implemented and maintained across the service.

You will also support on projects and work with other Locality Admin Leads to develop administration strategies, policies, and ways of working to suit our changing organisation. You will have to deliver change as a part of service administration team, supporting the business manager, undertaking project work, designing, developing, and delivering plans, policies, and ways of working to suit our changing organisation including the optimal usage of corporate and IT systems.

The post is based at Tewkesbury Borough Council Offices in Tewkesbury. We offer flexible working with a mix of office and home working. We have free onsite car parking.

You can be confident of becoming part of a welcoming, supportive, and experienced team.

About You:

We are looking for someone who has experience supervising or managing a team. The ideal candidate will have:

  • Knowledge of relevant legislation and policy context appropriate to this post.
  • Significant experience of managing administrative functions and systems.
  • Experience of line management, supervision, delegation, and performance assessment.
  • Excellent communication skills, written and verbal.
  • Strong interpersonal skills with the ability to build relationships and work with colleagues across different areas.
  • Passion, a great attitude, and cares about making a difference.
  • Experience working in a busy office environment.
  • Customer-focused business planning and delivery.
  • Experience of undertaking project management.

About Us:

Here are some of the benefits we offer in return for your hard work:

  • 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays.
  • Access to the Local Government Pension Scheme.
  • Free offsite car parking.
  • Regular formal and informal support.
  • Safe, supportive, and positive working environment with regular 121 supervision.
  • Access to training and workshops, to support you in progressing professionally and personally.
  • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers.
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
  • Cycle to Work scheme.
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.

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