**Operations Coordinator**
2 weeks ago
About Mitsubishi Electric:
We are a leading technology company dedicated to creating innovative solutions for a sustainable future. Our team is passionate about making a positive impact and strives for excellence in everything we do.
**Job Summary:**
We are seeking a highly skilled and motivated Operations Coordinator to join our team. As the primary point of contact for our regional branches, you will be responsible for processing customer purchase orders on the SAP GUI system, ensuring timely and efficient order fulfillment. You will also be the main telephone contact for our customers, providing exceptional service and support.
**Key Responsibilities:**
- Process customer purchase orders on the SAP GUI system, ensuring accuracy and efficiency.
- Follow up on orders to ensure timely delivery and resolve any issues that may arise.
- Provide exceptional customer service, answering phone calls and responding to customer inquiries in a professional and prompt manner.
- Collaborate with internal stakeholders, including credit control, logistics, procurement, and stock teams, to ensure seamless order processing.
**Requirements:**
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to resolve complex issues.
- Proficiency in using SAP and other CRM systems, with experience working in a similar role.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
**About Us:**
We are a company that values diversity and inclusion, and we strive to create a workplace where everyone can thrive. If you are a motivated and talented individual who is passionate about customer service and order processing, we encourage you to apply for this exciting opportunity.
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