Head of Global Quality Management

13 hours ago


Stockport, Stockport, United Kingdom Novanta Inc. Full time
Job Description

Global Quality Leadership

We are seeking an experienced Head of Global Quality Management to drive our quality initiatives worldwide. The successful candidate will have a strong background in QA system implementation and management.

This role involves developing a global vision for the Laser Quantum Quality System, focusing on customers, continuous improvement, growth, and profitability.

The ideal candidate will be responsible for ensuring procedures for process control, process improvement, test, and inspection exist and are followed.

Key Responsibilities:

  • Developing and implementing a quality organization structure that supports strategic initiatives
  • Representing Laser Quantum in addressing key customer quality issues
  • Ensuring customers' product specifications are analyzed to establish efficient requirements for ease of manufacture and reproducibility
  • Leading the Supplier Management Program as Chair of the Supplier Management Board (SMB)
  • Overseeing calibration and testing programs
  • Ensuring internal and external quality audits are performed professionally and necessary follow-up actions are completed on time
  • Maintaining ISO certifications (9001, 14001, 45000, 13485) and achieving certification for acquisitions
  • Educating and training employees on their impact on the quality management system
  • Interacting with customers to identify opportunities for quality improvement and establishing feedback with manufacturing and development colleagues
  • Driving metrics for monitoring system effectiveness and enabling managers to make sound product quality decisions


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