Director of Quality Assurance

3 weeks ago


Stockport, Stockport, United Kingdom Novanta Inc. Full time
Job Overview

We are seeking a highly skilled Director of Quality to lead our quality management efforts globally. The ideal candidate will have a proven track record of implementing and managing quality systems in a medium-sized manufacturing environment.

This role involves developing and maintaining a global vision for the Laser Quantum Quality System, focusing on customers, continuous improvement, growth, and profitability.

The successful candidate will be responsible for representing Laser Quantum when addressing key customer quality issues, ensuring effective communication and complete problem resolution.

Key Responsibilities:

  • Representing Laser Quantum in addressing key customer quality issues
  • Developing and implementing a quality organization structure that supports strategic initiatives
  • Ensuring procedures for process control, process improvement, test, and inspection exist and are followed
  • Training and managing root-cause analysis and other problem-solving activities
  • Establishing collection and analysis systems of statistical data to predict trends affecting product quality
  • Ensuring customers' product specifications are analyzed to establish efficient requirements for ease of manufacture and reproducibility
  • Leading the Supplier Management Program as Chair of the Supplier Management Board (SMB)
  • Overseeing calibration and testing programs
  • Ensuring internal and external quality audits are performed professionally and necessary follow-up actions are completed on time
  • Maintaining ISO certifications (9001, 14001, 45000, 13485) and achieving certification for acquisitions
  • Educating and training employees on their impact on the quality management system
  • Interacting with customers to identify opportunities for quality improvement and establishing feedback with manufacturing and development colleagues
  • Driving metrics for monitoring system effectiveness and enabling managers to make sound product quality decisions


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