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Key Account Manager

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Spin Master Ltd Full time

Job Title: Key Account Manager

Job Summary:

The Key Account Manager will be responsible for maximizing opportunities, managing risk, and delivering on profitability goals within their portfolio of accounts. This role requires a customer-driven approach, a "go-getter" attitude, and the ability to build and maintain relationships both externally and internally.

Key Responsibilities:

  • Develop bi-annual business plans that deliver upon company goals and meet customer needs
  • Deliver product presentations, business proposals, and ad plans to customers on time
  • Understand customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
  • Work with the support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
  • Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
  • Manage customer-specific budgets and update Salesforce
  • Analysis of sell-through data and market intelligence to maximize business opportunities while minimizing risk
  • Communicate clearly and efficiently with customers; and provide fast solutions to challenges
  • Work proactively and effectively with team members to deliver best possible customer service
  • Work in a team environment with a friendly and diplomatic manner
  • Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross-functional contacts within your account portfolio
  • Develop innovative sales and marketing-led account plans that will maximize Spin Master's performance within each account
  • Coordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution, and profit targets
  • Maximize account profitability through strategic business planning, including delivery of volume, revenue, and margin, creative promotional work, and good use of data to provide customer solutions
  • Work closely with accounts to gain joint agreement on objectives for sales growth while managing each account's selection process
  • Negotiate at senior level to ensure the company maximizes the advantage of long-term supply agreements and optimizes all elements of the marketing mix
  • Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required

Requirements:

  • Demonstrated success managing a business portfolio
  • Customer-driven approach and a "go-getter" attitude
  • Ability to build and maintain relationships, both externally and internally
  • Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce (an asset)
  • Demonstrated organization, planning, and communication skills
  • Goal-oriented to achieve targets through self-motivation, persistence, and determination
  • Ability to create and maintain business presentations, Excel files, read POS reports
  • Thorough understanding and use of forecasting systems
  • Full clean driving license

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].