Car Finance Sales Representative
3 weeks ago
About The Role
A sales-focused position where attitude and potential are valued over experience. The role involves working in a high-volume phone-based environment, contacting customers who have applied for car finance. Your tasks include making contact, building rapport, asking qualification questions, and transferring customers to experienced account managers.
We provide a simple sales process to follow and all warm leads for you to contact. You will be responsible for delivering hard work, positivity, and results that contribute to a future career in our account management team.
Key Responsibilities
- Contact customers to discuss their loan applications
- Conduct qualification calls to understand customers' needs and their car buying journey
- Follow the provided call structure and sales process
- Achieve targets set by the business
- Meet KPIs for activity and quality
- Utilize and update our CRM system
- Provide an exceptional customer experience, prioritizing the customer's needs
- Maintain compliance standards
About You
- An excellent communicator with a strong work ethic
- Contact centre experience
- Ability to work in a fast-paced environment
- Strong organizational skills and prioritization
- Self-motivation, enthusiasm, and a drive to meet targets and KPIs
- Experience handling objections and responding to customer needs
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