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Senior Warranty Claims Specialist

2 months ago

Gaydon, Warwickshire, United Kingdom Aston Martin Full time

About the Role:

We are seeking an experienced Senior Warranty Claims Assessor to join our team and take the lead in evaluating warranty claims. This hands-on role offers a chance to collaborate across departments independently, fostering team unity and trust.

Key Responsibilities:

  • Manage high-value claims and ensure claim quality
  • Coach and mentor the team to drive success
  • Support warranty audits and effectively manage internal and regional targets
  • Work with minimal supervision, be proactive in problem-solving, and adapt quickly to new and dynamic situations

Requirements:

  • Strong understanding of the motor trade industry
  • Experience with OEMs is a plus but not essential
  • Knowledge of dealership-level operations and aftersales functions
  • Warranty experience is advantageous, though not mandatory – we're more interested in your passion and potential

About Aston Martin:

We are a leading ultra-luxury British brand, embracing a culture of innovation, openness, and excellence. We are looking for exceptional individuals to help us shape the future of luxury.

What We Offer:

  • A full-time hybrid role with flexibility for the right candidate
  • A supportive environment where your career can flourish
  • The chance to make an impact in various sectors such as Aftersales, Commercial, Engineering, Quality, and Program

Belong at Aston Martin:

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different.